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Online Sales Soared 48% in 2002
The latest Shop.org/Forrester study reports U.S. online retail sales will approach $100 billion this year. Online retail sales soared to $76 billion in 2002, up 48 percent over the prior year, according to the study of more than 130 retailers. (Shop.org is the online retailing division of the National Retail Federation/NRF).
http://www.shop.org/press/03/051503.html
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Online Shoppers Want More Security, According to MasterCard Study
Most online shoppers are concerned about security and would increase their online shopping if retailers took certain security steps, said a new survey of online shoppers commissioned by MasterCard International. In the study, 73% said enhanced security features would influence their decision to purchase online in the next three months. Web merchants can address consumers' concerns by displaying assurances about privacy, unwanted email, and online purchase security.
http://www.internetretailer.com/dailyNews.asp?id=9329
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eBay Announces New Loyalty-Program Points
eBay is launching a new "eBay Anything Points" member program designed to give consumers extra spending power. Points are deposited into members' PayPal accounts and can be applied as currency to purchase items in eBay's more than 27,000 categories. Sprint, Hilton HHonors, McAfee Security, and Points.com have enrolled so far as participating partners in the new program.
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Staples Q1 Web and Catalog Sales Rise 13%
Staples Inc., the second-largest U.S. retailer of office supplies, reports North American direct delivery sales rose 13% in the first quarter over the same period last year, to $920 million from $814 million. Direct delivery income rose 23% to $59 million from $48 million.
http://www.internetretailer.com/dailyNews.asp?id=9328
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Spam Volume Approaches Half of All Email
Half of email will be spam by December, up from 7% in 2001, according to Brightmail Inc. President Enrique Salem. He called on government and the technology industry to launch a broad international effort to stop the torrent of junk email, reported the Wall Street Journal on Wednesday, May 21. A bill proposed by Sens. Conrad Burns (R., Mont.) and Ron Wyden (D., Ore.) would ban deceptive subject lines, require valid return addresses and order spammers to obey consumer requests to stop sending them email.
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